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A JSTOR success guide for librarians

Getting started

JSTOR provides free instruction via webinar and videos. Follow the links below for training on managing access and administrative tools for librarians.

JSTOR Admin Site for Librarians
Learn how to get an Admin account and how to access account information, holdings reports, and usage statistics. 15 minutes

Watch video

 

All about JSTOR access for your institution
Learn about all aspects of setting up and managing access to JSTOR. 45 minutes

View webinar

Remote access

Managing remote access methods can get tricky, but we're here to help! We pulled together some common troubleshooting tips for you.

You can always find the latest details about remote access options on the JSTOR Support site.

 

Remote Access Method Troubleshooting Checklist
Referring URL

Are the source codes appearing correctly?

Wrong Code:
<a href=""https://www.jstor.org"" target=""_blank"" rel=""noopener noreferrer""></a>

Correct Code:
<a href=""https://www.jstor.org""></a>

<a href=""https://www.jstor.org"" target=""_self""></a>
If you use a Learning Management System, some services block the reference to another page. Please talk to your host about fixing this issue

Proxy servers

Does JSTOR have your correct IP address? 
(check Admin portal)

Is the EZ Proxy stanza up-to-date?

Does JSTOR have a Proxy URL for you? Contact us to confirm

Shibboleth/SAML

Do you belong to one of our support federations?

Are you releasing the right information in the metadata?

VPN Does JSTOR have your correct IP address? 
(check Admin portal)
 
Shared username & password Is *.jstor.org whitelisted?
Are your users aware of the difference between this shared username/password vs their individual JSTOR account info?

 

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