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A JSTOR success guide for libraries

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Get Help with JSTOR

JSTOR Website & Technical Support

Email: support@jstor.org
Twitter: @JSTORSupport
(888) 388-3574, toll free in the United States 
(734) 887-7001, local and international
M - F, 8:30 a.m. - 5:00 p.m. EDT (GMT -4:00)

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JSTOR is a growing digital library that includes multiples types and formats of content. JSTOR is part of ITHAKA, a not-for-profit organization that also includes Artstor, Ithaka S+R, and Portico. For more detailed information on our content, please see our Resources for Librarians page. Resources for librarians and teachers getting ready for the 2022-2023 school year can be accessed on our page "Orientation: JSTOR updates you can use."

Learn more about the new JSTOR Admin site

JSTOR recently released a new and improved Admin site for account administrators. Our new site features enhanced functionality designed to make your work easier.

You can find additional information about the new admin site in the JSTOR Administrator Accounts section of this guide.

Training for Librarians & Administrators

To learn more about the new JSTOR Admin site, please use the registration link below to sign up for our webinar "Managing your Institution's JSTOR Access." You can also learn more about upcoming webinars and access past training sessions from our JSTOR Webinars page.

In this upcoming training session for the JSTOR Admin site you will learn about adding users to your school’s account, setting up access, updating your institution’s branding, creating and downloading usage reports, and more. Please note that all webinars are recorded with a link to the video emailed to all registrants. Even if you cannot attend the live session, we encourage you to sign up for immediate access to the recording.

This 45 minute webinar is appropriate for librarians and other account administrators. 


Getting started with JSTOR

Welcome to JSTOR!

This success guide brings together the key information you need to introduce JSTOR as an essential resource for your institution or organization.

The information in this guide is organized into three keys areas:

  • Getting started: Review of access methods to ensure easy use of JSTOR from any location
  • Orientation: Helpful tools for promoting use of JSTOR
  • Education and training: Training and educational resources for the JSTOR digital library

Artstor on JSTOR

Starting in 2021, images from Artstor collections are being added to JSTOR, and JSTOR platform features and functionality are evolving to support work with mulitples formats of research materials. With this new content, we are creating a more robust platform for discovering and working with both text and images.

For more information on the Arstor and JSTOR integration, please visit our Artstor on JSTOR Updates page.

Onboarding checklist: ready for success!

New to JSTOR? Here's a checklist of key actions for new institutional administrators:

JSTOR is part of ITHAKA, a not-for-profit organization helping the academic community use digital technologies to preserve the scholarly record and to advance research and teaching in sustainable ways.

©2000-2019 ITHAKA. All Rights Reserved. JSTOR®, the JSTOR logo, JPASS®, Artstor® and ITHAKA® are registered trademarks of ITHAKA.