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JSTOR Resources for Licensing Representatives

Partner and User Support

Partner and User Support provides administrative and end-user assistance (remote access setup, IP updates, COUNTER reports, etc.). We are available Monday - Friday 8:30 a.m. - 5:00 p.m. EDT (GMT -4:00) and can be reached at support@jstor.org.

Self-service support

Partner and User Support also offers self-service support to help answer your questions:

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Frequently requested topics:

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